3 results for tag: feedback


Coaching Tip: Instead of Feedback, Try Feedforward

I cringe every I time hear the question, "Would you like some feedback?" Let's face it. Feedback is a dirty word. Though we see numerous articles on how feedback is the sine qua non for effective leadership, the word is loaded with negative connotations. Here's the problem. The fundamental issue with feedback is that it focuses on the past - things that already occurred. In other words, feedback becomes limited and static instead of expansive and dynamic. Instead, the focus should be on the future. Marshall Goldsmith, the world's number 1 ranked executive coach, offers a brilliant alternative. RELATED: MARSHALL GOLDSMITH'S SIX QUESTI...

When Constructive Feedback Isn’t So “Constructive” (and How to Do it Better)

In David Rock's groundbreaking book "Your Brain at Work," the reader travels inside our brains in which we learn how to use our brain to become more productive at work. In several chapters, Rock shares powerful techniques on how to effectively change other people's behavior. The primary way we facilitate change is giving others feedback. Yet, surprisingly, giving feedback is rarely the right way to create real change.  Rock makes a wise observation: People miss the basic reality of feedback: feedback creates a strong threat for people in most situations.  One of the ways feedback has been mandated and institutionalized is in the form ...

The Ideal Praise-to-Criticism Ratio that Triples Your Influence

As a leader, what’s the best way to improve team performance: using positive feedback to praise people’s strengths or offering constructive criticism to help them when they’re off track? Groundbreaking research by Dr. Marcial Losada says that both are important. But the real question is – in what proportion? Dr. Losada studied 60 business teams and tried to determine if there was a set of factors that led to high performance. The factor that made the greatest difference the most and least successful teams was the ratio of positive comments (e.g., “I agree with you” or “That’s a brilliant idea) to negative comments (e.g., ...