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Why the Best Leaders Aren’t Afraid to Use the Provocative “C-Word”

"Nobody cares how much you know, until they know how much you care." No other quote has influenced me greater in shaping my approach to leadership than this uttered by Teddy Roosevelt. If I' had to define leadership in a single word, it's influence. Influence is about making a difference - a meaningful impact - in people's live. We are not talking about things but people - individuals who are utterly emotional and social at its core. Leadership is not all about knowing all the answers. Sure, Francis Bacon said, "Knowledge is power." Most people believe those who have knowledge and intelligence are natural leaders. But that isn't ...