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The Love Imperative: The Best Way to Lead any Organization

June 6, 2012 Leadership 9 Comments
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I am giving away one new copy of Joel Manby’s new book Love Works. To enter to win, please COMMENT on this blog post and I’ll be randomly selecting and announcing the winner on FRIDAY, JUNE 15.

If I told you that leading with love is the best way to lead any organization, would you buy that? If you are skeptical of the concept of blending ‘love’ and work, you aren’t alone. That is why I am asking you to continue read the rest of the blog post because I think you are in for a surprise.

It was around 7am on April 6, 2012 when I arrived at the Oregon Convention Center with my suit on. The place was gigantic. As I entered the ballroom, the place was packed with over hundred of tables filling the place easily with 1200 people. I was at the annual Portland Good Friday Breakast. My good friend Ben invited me to introduce me to his colleagues. It wasn’t long after the breakfast and small talks Joel Manby was introduced as the keynote speaker.

Joel Manby’s story absolutely mesmerized me. Graduated from Harvard Business School, he took on the accelerated path of leadership development, rising into senior executive positions in his mid thirties. He had stints as a senior executive in Saturn, then being promoted to the North American CEO of SAAB with outstanding performance. He then moved to being the CEO of an Internet start-up right before the Internet bubble burst. In the midst of his extraordinary success, Manby confessed he felt completely opposite where he found himself spiraling down into a sea of meaninglessness. His relationship with his wife and family was at the verge of destruction. He thought to himself all of this for what?

The same week was the lowest point in his life and he received a call from Jack Herschend the founder of Herschend Family Entertainment where he was a board member. Herschend made a timely call asking him to become the next CEO of HFE. Jack Herschend felt that there was no better person than Manby to work for a company like Herschend Family Entertainment where there was a complete fit of values and culture of HFE. After his scores of leadership experience in the auto industry, Manby confesses that it wasn’t until he worked for HFE, he learned the best way to lead. Leading with love.

What did he mean by leading with love? He wasn’t talk about love the emotion where you think about romantic and fuzzy feelings (eros), nor the love of friendship and the fellowship of being with people you enjoy (philos), nor the mutual affection between family members (storge).He talked about agape love – love the verb. It is deliberate and unconditional love that is the result of choices and behaviors rather than feelings and emotions. It is exactly this type of love that motivates people and organizations.

Joel Manby outlines seven principles of love in Love Works. These are paraphrases of the “love chapter” in 1 Corinthians 13.

Love is patient, love is kind. It does not envy, it does not boast, it is not proud. It is not rude, it is not self-seeking, it is not easily angered, it keeps no record of wrongs. Love does not delight in evil but rejoices with the truth. It always protects, always trusts, always hopes, always perseveres.” – 1 Corinthians 13:4-7

  1. Be patient—demonstrate self-control in difficult situations.
  2. Be kind—show encouragement and enthusiasm
  3. Be trusting—place confidence in those around you.
  4. Be unselfish—think of yourself less.
  5. Be truthful—define reality corporately and individually.
  6. Be forgiving—release the grip of the grudge.
  7. Be dedicated—stick to your values in all circumstances.

Choosing to lead with love is perhaps the most difficult decision a leader can make, but the payoff is enormous as you will see both your bottom line and culture thrive. This is a compelling book outlining a practical road map to a leadership that the trouble world desperately needs. Hope you will enjoy it too!

  • http://www.timandolive.com Tim Chan

    It’s interesting that he quotes 1 Corinthians 13 for the basis of his leadership style. I wonder if this is his own personal leadership style, or is it a culture he is trying to build within his company.

    I just had a conversation with some friends about using the Bible as the basis for a company’s culture. Will doing this alienate your employees that do not have Christian beliefs?

    Great that you’re giving away a free book! Hope you get a lot of comments on this post

    • saia5053

      The founders of HFE injected the Christian values into the very fabric of the culture, indeed. My mom recalls when she visited Dollywood when I was a kid where she was surprised to hear classic Christian hymns during the Christmas season instead of the popular seasonal pop songs. With the founder’s retirement, Joel was the right person since we was already part of the board of directors. The founders noticed his beliefs and behaviors perfectly aligned with the social architecture of HFE. Chick-fil-A is another excellent company whose mission statement clearly states, “To glorify God by being a faithful steward to all that is entrusted to us. To have a positive influence on all who come into contact with Chick-fil-A.” They, however, do not discriminate applicants based on their faith. The fact I think irrespective of one’s religion, the Christian leadership style and culture is universally hard to resist. I think this originates to our fundamental belief that we are created in the image of God.

  • Jaewon.S

    Great promotion Paul. Time for me to read.

  • suchan lee

    wow! would love to read this!

  • http://ca.linkedin.com/in/solomonchiu Solomon

    Brother Paul,

    It is my conviction that, love — whether in family, romance, camaraderie, or leadership — is a decision. It would be dangerously unstable for one to profess (permanent) love based on transient emotions alone or, worse, a fleeting state of mind. Love, in its selfless and Christ-centered form, seeks not reciprocation but service unto others and opportunity to glorify God.

    Whilst at a Fellowship Retreat two weeks ago, a brother in Christ shared a simple but profound set of verses: 1 Corinthians 13:4-7. (The sermons, by Dr. David Peng, can be found here: http://vcabc.org/eng/specmeetings.php). May these words also be a blessing to you. “Love,” our brother relates from the heart, “bears all things, believes all things, hopes all things, endure all things.” If I were to establish a link between the sermons and this post, I’d simply conclude: Live, brother, in the second mile of endurance.

    In Christ,
    Solomon

  • Leo Fuchigami

    Hey Paul, I love the idea, but I respectfully decline my submission into the contest. I fear it’d be wasted on me. I honestly can’t remember the last book that I read in completion. I’ve come to realize that I am not suited for passive absorption of information (like sitting in lectures – which is why I always skipped classes, or reading books – which is why I never finish them). I need to actively be applying new information in order to effectively internalize it. It is clear there are others who would benefit more than I. Keep up the good work J.

  • Leo Fuchigami

    Btw, I’d look into replacing the default comment system you have now with DISQUS. It’s the number one third party comment system in the world. It’s available as a WordPress plugin so you won’t need to code or anything to embed it. It allows FB and Disqus and other social media based logins (having to write my name and email is a HUGE inconvenience for newcomers to your blog) and displays reactions as well (re-tweets, comments on FB, inbound links on other blogs) and has a much better spam filter (this will become an issue when your blog starts becoming more popular).

  • mary beth milligan

    We just returned from Silver Dollar City this past weekend enjoying the Bluegrass & B.B.Q Festival and was amazed at the unabashed testimonies given at the different venues there! All the shows were well run….the employees were ALL gracious and personable and the food was great. Someone in the leadership there has it all together….soooo Joel must be doing something very right!

  • Janice Lee

    good book! Thanks for your sharing.

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About Paul

Organizational Chiropractor, Intentional Leader, Kingdom-minded World Changer

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